Last Updated: 1 January 2025
Eurocrowd BV exclusively sells digital products, such as vouchers for online training programs and downloadable resources (e.g., PDFs, reports, templates). As such, we do not offer physical shipping. Below, you will find details on how we deliver our digital goods.
1. Delivery of Digital Products
- Instant Download: For PDF reports, templates, and other downloadable materials, a download link will be provided immediately after purchase. You will also receive a confirmation email with access to your purchased files.
- Voucher Delivery: Vouchers for online programs will be sent via email after payment confirmation. The voucher includes instructions on how to redeem it for the relevant training session.
2. Access Issues or Delays
If you do not receive your digital product within 15 minutes of completing your order:
- Check your spam/junk folder.
- Ensure you entered the correct email address at checkout.
- Contact our support team at info@eurocrowd.org for assistance.
3. Additional Information
- Digital products are non-transferable, except where explicitly stated (e.g., program vouchers).
- If you experience technical difficulties accessing your files, please reach out for support.
For further inquiries, contact us at info@eurocrowd.org