- If a registrant is unable to attend an event for any reason they may substitute, by arrangement with the registrar, someone else from the same institute/organisation.
- Where the registrant is unable to attend, and is not in a position to transfer his/her place to another person or to another event, then the following refund arrangements apply:
- Registrations cancelled more than 60 days before the event will be refunded 80% of the registration fees.
- Registrations cancelled less than 60 but more than 30 days before the event will be refunded 50% of the registration fees.
- Registrations cancelled less than 30 days before the event will not be eligible for a refund.
Refunds will be made in the following ways:
- For payments received by credit or debit cards, the same credit/debit card will be refunded.
- For all other payments, a bank transfer will be made to the payee nominated account.
The policy as stated on this page is valid from June 2016.
